Minor Safety & Age Eligibility

You must be at least 16 years old to create a MindWiki account or use the Service. Where local law sets a higher digital-consent threshold (for example, certain US states under COPPA, certain EU member states under GDPR Article 8, or India DPDP), the higher local threshold applies.

Specific minimums by jurisdiction:

• United States— 16 (we treat under-13 as categorically not eligible to comply with COPPA; 13–15 is also not eligible by our policy).
• European Union — 16, or the member-state-specific digital-consent age where higher.
• United Kingdom — 16.
• Brazil— 18 to register unaided; 16–17 with verifiable parental consent (which we do not currently support, so effective minimum is 18).
• India— 18, given DPDP Act 2023 constraints on processing children's data.
• Other regions — 16 minimum, higher where local law requires.

• The Service is built for adult and professional knowledge work — note-taking, research, journaling, project planning, work with AI agents.
• The marketing site, App Store listing, and product surfaces do not target children. The App Store age rating reflects this.
• MindWiki is not classified under Apple's "Kids" category and does not implement the Kids Category-specific features (sandboxed advertising, COPPA-attested ad networks, etc.).
• We do not knowingly process personal information of any user known to be under 16. If we learn that we have, we delete it.

We rely on a combination of:

• Self-declaration at signup — account-creation flows ask the user to confirm they meet the age requirement.
• Apple App Store age rating— the iOS app's rating reflects mature use and instructs parents accordingly.
• Reactive enforcement— if we are notified, suspect, or detect that a user is under 16 (for example, via support correspondence or content that reveals the user's age), we suspend the account, attempt to verify, and delete if we cannot confirm eligibility.

We do not perform age-verification at signup beyond self-declaration. We may introduce stronger checks if regulators in our markets require it.

If we learn that a user is under the minimum age:

• The account is suspended immediately while we verify.
• On confirmation, the account and all associated data are deleted following the same flow described in Account & Data Deletion.
• If a parent or guardian made the request, we communicate completion to them.
• We do not retain personal data of a minor beyond what we briefly need to complete the deletion (the account email, a timestamp, and the basis on which we acted, retained for the audit window required by law).

Parents and legal guardians can:

• Request deletionof a minor's account by emailing dpo@mindwiki.io with proof of guardianship (a verifiable guardian-relationship document) and information sufficient to identify the account (email, name, approximate signup date).
• Request access to data we hold about the minor.
• Report a content concern about a minor at abuse@mindwiki.io.

For CSAM (child sexual abuse material) — whether you found it on MindWiki or anywhere else — please report immediately:

• MindWiki: email abuse@mindwiki.io with "URGENT CSAM" in the subject.
• United States: the National Center for Missing & Exploited Children CyberTipline at report.cybertip.org or 1-800-843-5678.
• UK: the Internet Watch Foundation at iwf.org.uk.
• Other regions: INHOPE's hotline directory at inhope.org.

For immediate danger to a child, contact local emergency services first.

• Acceptable Use Policy — eligibility clause and CSAM prohibition.
• Privacy Policy
• Community Guidelines & Report Abuse
• Account & Data Deletion