Legal & Trust Center

Core terms

The contract you have with MindWiki — what you agree to when you use the apps and the Cloud service.

• Terms of Service
  The master contract covering use of the iOS app, the macOS app, and MindWiki Cloud.
• Mobile App EULA
  Per-app End-User License Agreement covering the MindWiki iOS and macOS apps, with the Apple-required clauses.
• Acceptable Use Policy
  What you can and cannot do with MindWiki — including AI features, MCP, API, and email capture.
• Community Guidelines & Report Abuse
  Rules for shared content, how to report violations, how to block another user, and our 24-hour action commitment.

Privacy & data

What we collect, what we do with it, the controls you have, and how to exercise your rights.

• Privacy Policy
  Full description of what data we collect, why, and how it's processed.
• Privacy Choices & Data Rights
  Every right you have (access, export, delete, restrict, object, withdraw consent) and where to exercise it.
• Account & Data Deletion
  How to delete your account from iOS, macOS, or MindWiki Cloud; what gets removed; what we retain and why.
• AI Processing Policy
  What actually happens when AI features process your data — providers, data flow, training opt-out.
• Subprocessors & Third-Party Providers
  Every third party that processes data on our behalf — Cloudflare, Vercel, Apple, Stripe, Anthropic, OpenAI, LiveKit, and more.
• Regional Privacy Addendum
  Region-by-region privacy disclosures — GDPR/UK GDPR, CCPA + US state laws, LGPD, PIPEDA, APP, PIPA, APPI.
• Cookie Policy
  What cookies and similar technologies we set on mindwiki.io and MindWiki Cloud.

Payments

Subscriptions, billing, cancellation, refunds, restore purchases.

• Subscription Terms
  The contractual terms of paid MindWiki plans — Pro and Power.
• Billing, Cancellation, Refunds & Restore Purchases
  Plain-English guide to how subscriptions work — where to cancel, how refunds happen, what Restore Purchases does.
• Pricing
  Current plan list and prices, mirrored in the iOS app's Subscription screen.

Trust & safety

How we operate, how we keep the service safe, and how to get help.

• AI Use Policy
  What you may and may not do with MindWiki AI features.
• Security
  Trust posture — vault ownership, authentication, API scopes, MCP consent, exports.
• Vulnerability Disclosure
  Coordinated security disclosure program — scope, rules of engagement, safe-harbor commitment.
• Copyright / IP Takedown
  DMCA notice and counter-notice process; repeat-infringer policy; trademark concerns.
• Minor Safety & Age Eligibility
  MindWiki is 16+. How we enforce that and how parents and guardians can request removal.
• Accessibility
  Our WCAG 2.2 AA target, what works today, known gaps, and how to report an issue.

Company

Reaching MindWiki, status, and required regional disclosures.

• Support & Contact
  Every channel to reach us — support, abuse, security, privacy, appeals.
• System Status
  Live health of every MindWiki service — probed in real time.
• Help Center
  How to use MindWiki day-to-day on iOS, macOS, and the Cloud.
• Legal Notices / Imprint
  Operator information, EU DSA trader status, German §5 TMG Impressum, service of process.

Got a question that isn't covered?

Email support@mindwiki.io. We answer every message personally.