Terms of Service

MindWiki is operated by Keaton Williams, doing business as MindWiki, a United States-based sole proprietorship ("MindWiki", "we", "us"). By creating an account or using the iOS app, the macOS app, MindWiki Cloud, the MCP server, or the public API (together, the "Service"), you agree to these Terms of Service. If you don't agree, don't use the Service.

These Terms are the master contract. They incorporate several specialist documents by reference, each of which controls for its subject area:

• End User License Agreement (EULA) — your license to the iOS and macOS apps.
• Acceptable Use Policy — what you may and may not do with the Service.
• Subscription Terms — plans, billing, renewal, and refunds.
• Community Guidelines — rules for anything you share.
• Privacy Policy and AI Processing Policy — how your data is handled.

If a specialist document conflicts with these Terms on its own subject, the specialist document controls; otherwise these Terms control.

You must be at least 16 years old to use MindWiki (18 in some countries, including Brazil and India). You also confirm you're not located in a comprehensively sanctioned country or on a government prohibited-parties list. Full detail is in the Minor Safety & Age Eligibility page.

Keep your password, Sign in with Apple credentials, refresh tokens, API keys, and MCP scopes secure, and don't share them. You're responsible for everything that happens on your account — including actions taken by AI agents you connect. One account per person; don't create multiple accounts to evade quotas or enforcement. If you suspect unauthorized access, change your password, revoke your tokens, and email security@mindwiki.io.

Don't use MindWiki to store or distribute illegal content; to harass, threaten, defraud, or impersonate; to host malware or attack our systems; to access anyone else's account or data; to bypass rate limits, quotas, or paid-feature gates; or to scrape or reverse-engineer the Service. There's a deliberate carve-out for legitimate private research, analysis, and creative work on sensitive topics — enforcement focuses on operational harm to others.

The complete, binding list of prohibited content and conduct (including AI-specific, API/MCP, and email-capture rules) is in the Acceptable Use Policy.

MindWiki is private by default. When you do share a page — with another user or via a public link — the same content rules apply, and you can report or block other users. We commit to acting on objectionable shared content within 24 hours (sooner for the most serious categories).

See the Community Guidelines for reporting, blocking, and our enforcement process.

You own all content in your vault. You grant MindWiki only the limited license needed to operate the Service for you — to host, store, index, sync, and process your content, and to run the AI features and agents you enable. We don't use your private vault content to train AI models, and we claim no other rights to it. You can export or delete it at any time.

MindWiki grants you a personal, limited, non-exclusive, non-transferable, revocable license to install and use the iOS and macOS apps and to access MindWiki Cloud, for your personal or internal business use. This is a license, not a sale — MindWiki retains all rights in the apps, the service, the documentation, and the "MindWiki" name and logo. You may not copy, resell, sublicense, modify, reverse-engineer, or use the apps to build a competing service or train a competing model.

The full license grant and restrictions are in the EULA.

For the iOS app obtained through the App Store, this agreement is between you and MindWiki only — not Apple. MindWiki, not Apple, is solely responsible for the app and its support. Apple has no warranty obligation except that, for an iOS app with a purchase price, Apple may refund that price on a warranty failure. You confirm you're not in an embargoed country or on a prohibited-parties list. Apple and its subsidiaries are third-party beneficiaries of the EULA for the iOS app and may enforce it against you.

These Apple-specific terms are set out in full in the EULA.

Plans

MindWiki offers a free tier plus paid Pro and Power plans, at the prices shown on our pricing page (Pro is $12.99/month or $129/year; Power is $29.99/month or $299/year). Pricing is identical across platforms, and the live pricing page controls if it ever differs from this document.

Billing & renewal

Web and macOS purchases are billed through Stripe; iOS purchases go through Apple's In-App Purchase and are charged to your Apple ID. A subscription on one platform applies to your whole account — you never pay twice. All paid plans auto-renew until you cancel.

Cancellation & refunds

Cancel any time — you keep access through the period you've paid for, then drop to Free. For web/macOS, manage billing in your account; for iOS, cancel in Settings → Apple ID → Subscriptions (MindWiki cannot cancel an Apple subscription for you — only Apple can). We don't offer refunds for partial periods, though we handle good-faith refund requests and billing errors fairly. Apple handles all refunds for iOS purchases.

The binding details — quotas, upgrades/downgrades, taxes, failed payments, price changes, and restore-purchases — are in the Subscription Terms, with practical help in Billing, Cancellation & Refunds.

MindWiki includes AI features. AI output can be wrong, biased, outdated, or fabricated — it's provided "as is", and you're responsible for verifying anything important before you rely on or act on it. Your use of AI features is also subject to the rules in the Acceptable Use Policy and the data handling in the AI Processing Policy.

We respond to valid copyright notices under the DMCA and terminate repeat infringers. Send notices and counter-notices to abuse@mindwiki.io. The full process, required notice elements, and our repeat-infringer policy are on the Copyright / DMCA page.

We aim for high availability but don't guarantee a specific uptime. We'll communicate planned maintenance in advance where possible. We strongly recommend keeping your own backups using the export feature.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APPS AND MINDWIKI CLOUD ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND — EXPRESS OR IMPLIED — INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We don't warrant that the Service will be uninterrupted or error-free. Some jurisdictions don't allow certain disclaimers, so some of these may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINDWIKI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. MINDWIKI'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID MINDWIKI IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 50.

To the maximum extent permitted by law, you will indemnify, defend, and hold harmless MindWiki and its affiliates and their officers, directors, employees, and agents from any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your content or the AI output you use or distribute, your violation of these Terms or the law, your violation of a third party's rights, or actions taken by any agent using your credentials.

You can delete your account at any time (this is separate from canceling a subscription). We may suspend or terminate accounts that violate these Terms or the Acceptable Use Policy, that are used for abuse, or that remain inactive for more than 12 months (with 30 days' email notice). We use the lightest enforcement that resolves the issue, except in severe cases (such as CSAM, malware, or sanctioned parties), which result in immediate termination and reporting. You can appeal most enforcement decisions at appeals@mindwiki.io.

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict-of-laws rules, and the UN Convention on Contracts for the International Sale of Goods does not apply. Disputes will be resolved exclusively in the state and federal courts located in Salt Lake County, Utah, and you consent to their jurisdiction — except that either party may seek injunctive relief to protect intellectual property or confidential information in any court of competent jurisdiction. Mandatory consumer-protection rights in your country of residence are not displaced.

We may update these Terms. We'll give at least 30 days' email notice before any material change takes effect; minor changes take effect when posted. The "Updated" date at the top reflects the current version, and continued use after a change means you accept it.

Questions about these Terms: support@mindwiki.io. Abuse and DMCA: abuse@mindwiki.io. Security: security@mindwiki.io. A postal address for formal legal correspondence and service of process is available on request.

See also our Privacy Policy, Legal Notices & Imprint, and the full Legal & Trust Center.